The healthcare sector is vast and global, making outsourcing a preferred option for healthcare organizations. Outsourcing enables healthcare providers to focus on patient care while external contractors handle various tasks. Here are 10 essential support tasks to outsource in the healthcare industry:
- Patient Demographic Entry: Streamline the pre-registration process by outsourcing the entry of patient details such as name, address, insurance information, and medical history.
- Patient Reconciliation: Maintain an updated record of active and discharged patients with the help of an outsourcing company, ensuring accessibility for physicians and hospital staff.
- Accounts Receivable: Outsource the responsibility of tracking and processing patient claims, reducing stress and ensuring timely payment recovery.
- Follow-up with Insurance Companies: Entrust an outsourcing company to proactively manage denials and follow-ups with insurance companies, improving cash flow.
- Medical Billing and Coding: Reduce the workload for healthcare providers and insurance companies by assigning medical billing and coding tasks to an experienced outsourcing company.
- Medical Claim Processing: Ensure a continuous flow of information by outsourcing the creation of in-print and online reports, such as medical prescriptions, to an outsourcing company.
- Denial Management: Let a well-trained outsourcing team handle denial management by identifying errors, re-filing rejected claims, and addressing recurring issues.
- ICD and CPT Coding: Validate ICD and CPT codes on superbills through an outsourcing team to prevent claim denials and ensure timely payment for healthcare facilities.
- Health Claim Transmission: Outsource the verification of health-related claims, including dental, pharmacy, in-patient, and outpatient claims, to identify errors and rectify false claims.
- Reports Creation: Delegate the creation of detailed and well-formatted reports, such as prescriptions, to a trained virtual assistant team, ensuring quality and quantity.
Outsourcing these tasks in the healthcare industry allows for improved efficiency, confidentiality, and data accuracy. FBSPL offers secure and customizable healthcare support services tailored to your organization’s needs.
